Contact Us

The easiest way to reach us is to use our live chat. Click on the chat bubble on the bottom right of your screen. If someone is available, you'll get an immediate answer to any question you might have.

For return inquiries, please view our No-Hassle Returns page.

Our shipping warehouse is located in Ogdensburg NY.

Mailing address:
Hammock Universe USA
835 Commerce Park Drive
Ogdensburg, NY, 13669

Returns are to be sent back to the location provided in the return acknowledgment email confirmation. 

Please note that we're an online business and don't have a physical store location. Our shipping is FREE, lightning-fast and insured.

You can reach us by phone, toll-free at 1-800-207-4761, by email at order@hammockuniverse.com or by chat by clicking the Chat Icon on the bottom right of your screen.